Medical student support for vulnerable patients during COVID-19 – a convergent mixed-methods study

BMC Medical Education

Table 1 Breakdown of call attempts and outcomes amongst the high risk and vulnerable patients

	High Risk n = 156 (%)	Vulnerable n = 1217 (%)
Number of total calls	97 (62.2)	781 (64.2)
Care Home Residents (therefore excluded)	8 (5.1)	161 (13.2)
Deceased	0	12 (1.0)
Reclassified as high risk	N/A	27 (2.2)
Unable to contact or collect information	51 (32.7)	236 (19.4)
Able to collect medication^a	85 (87.6)	695 (88.9)
Digitally connected^a (mobile phone/internet or both)	75 (77.3)	437 (55.9)
End-of-life discussions^b	N/A
Existing care plan	N/A	41 (28.2)
Wished to discuss further	N/A	28 (19.3)
Strongly against advanced decisions	N/A	29 (20.0)
Inconclusive	N/A	47 (32.4)

^aDenominator is number of successful calls (n = 97 high risk; n = 781 vulnerable)
^bEnd-of-life discussions were introduced later into the conversations after all the high-risk calls were complete in response to further guidance from NHSE n = 145
(Percentage totals are the result of rounding)

ISSN: 1472-6920