Table 1 Goals and learning activities of training on patient-centred communication provided by the DOH

Goals:

1. Participants learn that in providing personalized chronic patient care, interprofessional education and collaboration is essential, e.g. development of teamwork skills and appreciation of each profession’s scope and role.

2. Participants learn patient-centred communication for the provision of chronic care in primary care setting.

3. GP trainees are challenged with the idea that not only their GP supervisor but also nurse practitioners can be their teachers and can be consulted for advice.

Learning activities in interprofessional meetings:

1. Lecture on patient-centred communication in chronic care.

2. Lecture on IPC and IPE.

3. Video feedback session to train communication skills.

4. Discussion sessions led by communication and collaboration experts.

Learning activities in GP training practices:

1. Direct observation of each other’s consultations (GP trainee, nurse practitioner and GP) using an assessment instrument on patient-centred communication to provide feedback.

2. Scheduled case consultations between GP trainee - nurse practitioner - GP to discuss communication and treatment.

3. GP trainee and practice nurse performing consultations together.