From: The development of a collective quality system: challenges and lessons learned; a qualitative study
• Formulating goals together with stakeholders gives direction concerning the design of a Quality System (QS). | |
• The WFME framework provides relevant building blocks for quality systems. | |
• In order to use a global framework (such as the WFME framework) for quality assurance, it should be adapted to local needs and circumstances. | |
• The process of quantifying indicators is not straightforward. It is questionable whether quantifiable indicators are necessary. |